Services
Explore our Mediation services in the UK.
Echelon Resolution and Investigation Services provide a range of mediation services across Civil Mediation, Commercial mediation and, Workplace Mediation.
IMPORTANT NOTE: We DO NOT do family mediation as this is a separate specialist mediation scope that comes under the FMC.
We do not currently accept appointment as the ADR provider in disputes between a consumer and a trader relating to goods, services or digital content, unless an applicable exemption or approved arrangement applies.
This includes, for example, disputes where an individual consumer is complaining about goods or services supplied by a business, trader, retailer, contractor, installer or professional service provider.
Our mediation services include the following types, and these fall under each of the 3 areas highlighted above:
Civil Mediation in England & Wales
Our accredited civil mediators help parties reach agreements quickly, confidentially and cost-effectively.
We handle civil disputes involving:
- Property and land disputes
- Inheritance and probate disputes
- Neighbour Disputes
- Private Individual Disputes
- Community or voluntary organization disputes
- and other suitable civil matters…
Commercial Mediation in England & Wales
Our accredited commercial mediation service helps parties reach agreements quickly, confidentially and cost-effectively.
We handle commercial disputes involving:
- Business-to-business contract disputes
- Unpaid invoices and debt-related disputes:
- Partnership, director and shareholder disputes
- Commercial property disputes
- Construction and supply-chain disputes
- Professional services disputes
- Company and organisational disputes
- and other suitable commercial matters…
Workplace Mediation UK Service
We support HR leaders and managers across the UK. We handle sensitive matters with discretion. We keep the process fair, practical, and people‑centred.
- Personality clashes and misunderstandings.
- Breakdown in communication between colleagues or leaders.
- Allegations of bullying or harassment.
- Tension after restructure or role change.
- Disputes within diverse or multi‑generational teams.
- Return‑to‑work friction following sickness or parental leave.
For more details of each mediation type, click on the coloured buttons at the top of the page.
If you want to discuss your case with a mediator to see what the next steps are, call 01543 52 37 37 or fill in the Contact form.